technical

Our Warranty

Our warranty covers defects in workmanship and materials and is limited to the replacement of any item or component, should breakage occur in the time frame outlined.

•Play activities (Play modules, Round-abouts and Game boards), 2 years from date of purchase.
•Play system and panel components, 2 years from date of purchase.
•Hardware and panel bracketing components, for the life of the product. We will replace any bracket, nut or bolt that goes missing for the life of the product.
•Touch-screen play computers, 2 year from date of purchase.

Our warranty does not include damage such as scratching, gouging or chips to the painted or printed surfaces caused or inflicted by sharp objects, improper handling or installation. This warranty does not include damage caused by abuse, misuse, or by acts of vandalism.

Evidence of original purchase is required and may be requested for warranty service.

Cleaning and Maintenance

Keebee play activities and play systems are finished with two-component conversion urethanes, making our surfaces extremely resilient, durable and easy to clean.

Cleaning
Cleaning means washing and disinfecting.
Play products need to be washed and disinfected regularly and as required by frequency of use.
Include the routine cleaning of your play area in the routine cleaning of your general facility.

Washing
Play products should be washed on a regular basis to remove grim, dirt, dust, grease or messy fingerprints with any non-abrasive ‘all-purpose detergent cleaner’ such as vinegar and water, Windex, Mr. Clean, etc. Solvents spirits or paint thinners may be used to clean greasy areas, pen or crayon marks, or other problem areas, providing that you rinse with warm, clean water to remove residue solvent afterwards.

Disinfecting
Play products must also be disinfected to destroy micro-organisms that live on an object. The most common types of disinfectants are alcohol based and can be included in general all purpose cleaners. Be sure to read the label to ensure that the proper disinfectant properties are included in the cleaner you are using.

Do not use bleach to wash or disinfect.
Do not use abrasive cleaners. Do not use boiling water or steam.

Maintenance
Play activities are designed and tested to withstand the rigorous use of children 1 to 8 years of age.

In most situations, play areas will be installed in a public area and therefore exposed to acts of misuse or vandalism. Play activities can be damaged as a result of misuse or vandalism. Broken and/or damaged play modules may expose children to dangerous situations such as sharp points or protrusions, or small parts that could present a choking hazard. Therefore, it is important that your play area is inspected regularly. A regular and routine visual inspection should be included with your cleaning routine. IMMEDIATELY REMOVE OR REPAIR DAMAGED OR BROKEN PLAY MODULES.

Please call your Keebee distributor for immediate advice and service.
In the USA and Canada, call 1800.563.7740.
In all other areas, please contact your local distributor.

Touch-up paint kits are available for a nominal charge. Please contact your dealer for more information.